28. Messages Management
Manages received messages, allowing administrators to filter, view, and delete user-submitted inquiries.
📋 28.1. Messages Overview
Displayed Data:
| Field | Description |
|---|---|
| ID | Unique identifier for each message. |
| Name | The name of the user who submitted the message. |
| The user's email address. | |
| Phone | Contact number of the user. |
| Type | Categorization of the message (Contact, Feedback, Events and Services). |
| Actions | Options to view or delete the message. |
🔍 28.2. Filtering & Search Options
Allows users to refine their view of messages.
🎛 Filtering Options:
-
Search Bar → Search by:
-
Name
-
Email
-
Phone
Filter by Message Type:
💬 Contact | 🎟️ Events and Services | 📝 Feedback
⚙️ 28.3. Message Actions & Management
Users can perform various actions on messages.
Available Actions:
- View Message → Opens a detailed view of the message content.
- Delete Message → Permanently removes the message.
📨 28.4. Viewing a Message
When a message is opened, the following details are displayed:
- Sender’s Name
- Email Address
- Submission Date & Time
- Message Content
🔗 28.5. System Integration & Workflow
- Automated Message Categorization → Messages are categorized based on user selection.
- Efficient Query Handling → Administrators can manage user inquiries efficiently.
- Filtering for Priority Messages → Allows filtering based on message type for better organization.
🎯 28.6. Conclusion
The Messages Management Module provides an efficient way to handle and respond to user inquiries, ensuring smooth communication while offering filtering and deletion controls for administrators.